Our World Class Customer Service
Since 1956, we have been putting customers first. That’s the reason, whether our customers are at a service centre, our dealerships or speaking with our call centre, over 90% of them rate our service as world-class. You won’t find better customer service anywhere else. Guaranteed.
Customer Services Frequently Asked Questions
You can reach out to our channel partner or call our technical support team at 1800 102 8888 on working days between 9 AM to 6 PM.
To locate our channel partner please click here.
You can contact our channel partner from whom the product have been purchased for intermediary resolution regarding your Taro product. Then you can get the product serviced through the channel partner or directly at our service centres.
For any feedback on the service provided, contact our technical support team at 1800 102 8888 on working days between 9 AM to 6 PM.
To locate our authorised service centre please click here.
Your Taro product can be serviced within 48 hours by our experience technicians using genuine spares. The serviced product will be tested under load conditions of the field.
No, currently we do not have any exchange policy.
The response time is within 48 hours for any service request raised.
History
The Taro history goes back to more than 65 years. Founded by R. Ramaswamy in 1956, today, we are a fourth-generation pump manufacturing company. Our mission has always been directed toward the benefit of the farmer.
HistoryPeople
We are an equal opportunity company and are driven by visionary leadership. Our team of 2000 and counting people prides itself in ensuring high quality, transparency, ethics and a firm commitment to always delivering the best.
PeopleManufacturing
Our manufacturing systems bring together world-class technology and processes, with an uncommon dedication to ensuring high quality products for our customers. Every aspect of manufacturing is aligned to meet this vision: of ensuring a Taro pump for every need.
xxxxxxxxxxxxx