We know that customer loyalty is precious and it cannot be earned in just one day. It has to be earned day-by-day, every day. One of the ways in which we work at this is by conducting regular customer meets.

Recently, our Taro Pumps dealer, Classic Sales Corporation, organised a wonderful customer meet in Arumanthai. Our Chennai Sales Office helped in this event which brought together seventeen valuable customers.

During the meet that lasted one hour, we had many meaningful interactions! The customers were given useful information on spare parts availability, product range, and even products that run on different voltage bands, making them energy-efficient pumps. Panneerselvam, one of the participants, spoke highly about the usefulness of such meets, and the product quality. He has been using two Taro Pumps for five years.

We were delighted to get positive feedback from the participants and look forward to conducting more such meets which give us an opportunity to highlight our customer-centric 48-hour service turnaround too.