We know that customer loyalty is precious and it cannot be earned in just one day. It has to be earned day-by-day, every day.

One of the ways in which we work at this is by conducting regular customer meets. Recently, our Taro Pumps dealer, Thanushkodi Traders, organised a wonderful customer meet in Sivagangai. Our Madurai Sales Office helped in this event which brought together thirty-two valuable customers.

During the meet that lasted one hour, we had many meaningful interactions! The customers were given useful information on spare parts availability, product range, and even products that run on different voltage bands. We were delighted to get positive feedback from the participants and look forward to conducting more such meets which give us an opportunity to highlight our customer-centric 48-hour service turnaround too. Manivannan, one of the participants, spoke highly about the good performance of the two Taro Pumps that he has been using for seven years now, and of the ASC at Sivagangai also.