One of the things we emphasise to our dealers is that customer experience is as important as sales numbers.

A happy, satisfied customer is a huge measure of performance too! Therefore it is important for dealers to include constant learning into their customer-service repertoire.

That's why we conduct dealer training sessions periodically. Recently, our Coimbatore Sales Office organised one such training session that got eighteen dealers from the Coimbatore area to come together to learn more on using our model of continuous improvement to build a process for better customer service too. Thank you, dealers, for making this meet a grand success!